{"id":6356,"date":"2025-02-18T10:05:09","date_gmt":"2025-02-18T09:05:09","guid":{"rendered":"https:\/\/cantinebirgi.clickoso.it\/terms-and-conditions\/"},"modified":"2025-03-03T10:04:31","modified_gmt":"2025-03-03T09:04:31","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.cantinebirgi.it\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6356\" class=\"elementor elementor-6356 elementor-5208\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1287f9 e-flex e-con-boxed e-con e-parent\" data-id=\"f1287f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5014548 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5014548\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;opal-move-up&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Shipping and Delivery<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e27b0dd elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e27b0dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;opal-move-up&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Shipping charges are fixed and amount to <strong>\u20ac15.00.<\/strong> For orders over <strong>\u20ac99.00<\/strong>, shipping costs are free of charge. <\/p><p>All shipments are made by insured express courier and Secure Box recycled cardboard packaging.<\/p><p>Delivery times are 48h for all of Italy and 24h for Sicily. The order is entrusted to the courier within 24h working hours. <\/p><p>To track an order, simply go inside the &#8220;My Account&#8221; panel, under the &#8220;Orders&#8221; section, and view the status and path of a package, from manufacturer to delivery.<\/p><p>Once an order has been placed, it is no longer possible to change the shipping address.<\/p><p>If the order has not yet been sent, you can correct or change the delivery address at any time: just click on the side menu icon under &#8220;My Account&#8221; and access your personal data panel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4997bb e-flex e-con-boxed e-con e-parent\" data-id=\"f4997bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a647eed elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a647eed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;opal-move-up&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Pricing and Payment<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d0870f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"2d0870f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;opal-move-up&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>On cantinebirgi.it you can pay through the Paypal circuit with all Visa, Visa Electron, Mastercard, American Express and PostePay credit cards. Or pay cash on delivery upon receipt of the goods. All prices include VAT.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16d7d42 e-flex e-con-boxed e-con e-parent\" data-id=\"16d7d42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92635f5 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"92635f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;opal-move-up&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Returns and Refunds<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d07950a elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"d07950a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;opal-move-up&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If for some reason one or more bottles should have arrived at your address damaged, please contact our Customer Care immediately at <a href=\"mailto:info@cantinebirgi.it\">info@cantinebirgi.it<\/a> and explain the extent of the damage. Our operators will get back to you as quickly as possible. <\/p><p>In the case of damaged goods, we may require that the bottle be returned and a photo with a description of the damage be emailed to us so that we can avoid similar inconveniences in the future.<\/p><p>In case of wine not to your liking and damaged goods, you must follow the procedure below to be refunded:<\/p><ul><li>Email the refund request with the &#8220;plausible&#8221; reason for the refund no later than 14 days after receiving the goods.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f678ac9 e-flex e-con-boxed e-con e-parent\" data-id=\"f678ac9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e44130 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1e44130\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;opal-move-up&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Contact and Assistance<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8baf80 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e8baf80\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;opal-move-up&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can contact us by email at <a href=\"mailto:info@cantinebirgi.it\">info@cantinebirgi.it<\/a> or fill out our <a href=\"https:\/\/www.cantinebirgi.it\/en\/contact\/\">contact form<\/a>.<\/p><p>Always include the order number in your request so you will definitely get a faster response.<\/p><p>You can call us at +39 0923.966736 Monday to Friday 08:00 &#8211; 13:00 | 14:00 &#8211; 17:00, Saturday and Sunday closed. Do not hesitate to write to us if you have any problems or concerns. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-60ccf5f e-flex e-con-boxed e-con e-parent\" data-id=\"60ccf5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2ac4da elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c2ac4da\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;opal-move-up&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Privacy and Security<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8166444 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"8166444\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;opal-move-up&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All information related to the payment of an order is encrypted to ensure the highest degree of security. In addition, your personal information on cantinebirgi.co.uk is protected by HTTPS secure connection to prevent any kind of misuse. <\/p><p>For more information, we encourage you to review the site&#8217;s <a href=\"https:\/\/www.cantinebirgi.it\/en\/privacy-policy\/\">Privacy Policy<\/a> page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping and Delivery Shipping charges are fixed and amount to \u20ac15.00. For orders over \u20ac99.00, shipping costs are free of charge. All shipments are made by insured express courier and Secure Box recycled cardboard packaging. Delivery times are 48h for all of Italy and 24h for Sicily. The order is entrusted to the courier within [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-homepage.php","meta":{"footnotes":""},"class_list":["post-6356","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cantinebirgi.it\/en\/wp-json\/wp\/v2\/pages\/6356","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cantinebirgi.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cantinebirgi.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cantinebirgi.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cantinebirgi.it\/en\/wp-json\/wp\/v2\/comments?post=6356"}],"version-history":[{"count":1,"href":"https:\/\/www.cantinebirgi.it\/en\/wp-json\/wp\/v2\/pages\/6356\/revisions"}],"predecessor-version":[{"id":6357,"href":"https:\/\/www.cantinebirgi.it\/en\/wp-json\/wp\/v2\/pages\/6356\/revisions\/6357"}],"wp:attachment":[{"href":"https:\/\/www.cantinebirgi.it\/en\/wp-json\/wp\/v2\/media?parent=6356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}